Refund Policy **Last updated: [11/03/2024]** At [betvcard], we aim to provide our customers with high-quality products and services. If, for any reason, you are not completely satisfied with your purchase, we're here to help. #### 1. Refunds - **Eligibility**: To be eligible for a refund, you must submit a request within [number of days, e.g., 14 days] of your purchase. Proof of purchase, such as an order number or receipt, is required. - **Conditions**: Refunds are typically issued only if the product/service does not meet the promised functionality or quality as described on our website. Refunds may not be issued for instances where the customer has simply changed their mind or after extensive use. - **Non-Refundable Items**: Certain items may not be eligible for a refund, including but not limited to: - Digital products that have been downloaded or accessed - Services that have been fully rendered or accessed #### 2. Refund Process 1. **Contact Us**: To initiate a refund request, please contact our customer support at [support email/phone number]. Provide your order details and a description of the issue. 2. **Review Process**: Once your request is received, we will review it and notify you of the approval or rejection of your refund. This process may take up to [time period, e.g., 5-10 business days]. 3. **Refund Issuance**: If approved, your refund will be processed within [time period, e.g., 5-7 business days]. Depending on your payment method, it may take additional time for the funds to appear in your account. #### 3. Changes to the Policy We may update our Refund Policy from time to time. Any changes will be posted on this page, with the date of the latest revision indicated at the top. We encourage you to review this page periodically for any updates. #### 4. Contact Us If you have any questions about our Refund Policy, please contact us at: - **Email**: admin@betvcard.com

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如果出于任何原因您对购买的产品不完全满意，我们邀请您查看我们的退款和退货政策。

以下条款适用于您向我们购买的任何产品。

解释和定义

解释

首字母大写的单词具有在以下条件下定义的含义。

定义

就本退货和退款政策而言：

1. Company referred to as either the Company We, Us or Our in this Agreement) refers to betvcard, Chennai.

2. 商品是指通过本服务出售的物品。

3. 订单是指您向我们购买商品的请求。

4. 服务指网站。

5. Website refers to betvcard, accessible from https://betvcard.com/

6. 您是指访问或使用服务的个人，或者代表该个人访问或使用服务的公司或其他法律实体（如果适用）。

您的订单取消权

您有权在 7 天内取消您的订单，无需给出任何理由。

取消订单的截止日期为自您收到货物之日起或您指定的第三方（非承运人）接管所交付产品之日起 7 天。

为了行使您的取消权，您必须通过明确声明的方式告知我们您的决定。

By email: admin@betvcard.com

我们将在收到退货之日起 14 天内向您退款。

退货条件

为了使商品符合退货条件，请确保：

1. 商品是最近7天内购买的。

以下商品不能退货：

1. 供应按照您的规格或明显个性化的商品。

2. 供应的商品根据其性质不宜退货、迅速变质或已超过有效期。

3. 因健康保护或卫生原因不宜退货且交货后未密封的商品供应。

4. 货物的供应在交付后根据其性质与其他物品密不可分地混合在一起。

我们保留自行决定拒绝退回任何不符合上述退货条件的商品的权利。

仅正常价格的商品可以退款。

退货

您负责将货物退回给我们的费用和风险。

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我们对退回货物时损坏或丢失的货物不承担任何责任。

联系我们

If you have any questions about our Returns and Refunds Policy, please contact us:admin@betvcard.com

By email: admin@betvcard.com